Request For RMA/NCR Number - Chentronics

After filling out this form, please wait for contact and direction from Chentronics before shipping anything to Chentronics.

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If you have more than one, please separate with commas (no spaces).

Please describe the problem with each serial number you provided above.

Certificate of Equipment Condition

The Customer certifies that the equipment described on submission form, which is to be shipped to Chentronics, is accurately described by one of the following two conditions:

  1. At no time did the Equipment contain or was exposed to or was utilized in, employed in or used in processing material which have, are known to have or the Customer had reason to believe to have, flammable, hazardous, toxic, infectious materials.
  2. If the Equipment ever contained or was exposed to or was utilized in, employed in or used in processing material which have, are known to have or the Customer had reason to believe to have, flammable, hazardous, toxic, infectious materials, then the Equipment was cleaned and neutralized before leaving the Customer's, owner's or operator's premises and before being delivered to the premises of Chentronics for work to be performed upon it. Upon any time after delivery of the Equipment to Chentronics premises or other shipment destination designated by Chentronics, we determine that the Equipment is not free of contaminant, Chentronics shall immediately discontinue work on the Equipment and the Equipment shall either be returned to the Customer or decontaminated and neutralized by Chentronics.

All costs of shipment, decontamination and neutralization shall be to the account of Customer.

THE CUSTOMER UNDERSTANDS THAT Chentronics SHALL PERFORM POTENTIALLY DANGEROUS WORK UPON THE EQUIPMENT RELYING ON THE ABOVE STATEMENTS.